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Application Engineer (Wixom, Michigan)


ATI Application Engineer (Wixom, Michigan)

The Application Engineer is responsible for providing advanced support and guidance to users of ATI products and to assist them in developing specific solutions to their engineering problems using our tools. Advanced knowledge of MathWorks related products is preferred. Specifically, Matlab, Simulink, Real-Time Workshop, Real-Time Workshop Embedded Coder, Stateflow and Stateflow coder. Application engineers will also maintain relations between the customer and the organization of all engineering matters.

Essential Job Functions:
  • First point of technical contact for all customers
  • Involved throughout entire customer interaction with ATI products including pre-sales activities, technical support and customer training
  • Develop product demonstrations and application examples for pre-sales activities
  • Maintain expert knowledge of all ATI's products and Matlab, Simulink, Real-Time Workshop, Real-Time Workshop Embedded Coder, Stateflow, and Stateflow Coder.
  • Accountable for high quality, timely and thorough customer support
  • Analyze users' problems to determine and implement best solutions
  • Translate customer requirements into systems solutions and provide timely feedback to Marketing and Product Engineering as input for new feature/product developments
  • Participate in testing and validation products, including software prior to market release.
  • Work with sales and training to develop and maintain customer information in a common customer relationship database
  • Perform benchmark research to determine a product's ability to solve specific customer problems
  • Maintain knowledge/understanding of competitive products
  • Develop, review and maintain documentation such as application notes
  • Represent the company at industry tradeshows/conferences
  • Willing to travel within the mid-west region to the customer's location. Though less frequent, some international travel is also to be expected. Some assignments could require part-time location at the customer's site.
  • Any other task assigned by management

Skills:
  • Highly motivated by the challenges of working with different applications and implementing new technology
  • Strong knowledge of electronic control system development processes, as well as software/hardware architectures.  Experience with MatLab/Simulink tools is a must.
  • Strong communication skills, both verbal and written
  • Excellent listening skills; Able to hear the need behind the customer's questions
  • Ability to remain poised, patient and calm during times when the tendency is to behave contrary
  • Highly sensitive to and aware of sales issues and opportunities
  • 1-5 years of recent application engineering experience is desirable
  • Organized
  • Detail oriented

Candidates who meet the preceding qualifications should email their resume to ã“ã®ãƒ¡ãƒ¼ãƒ«ã‚¢ãƒ‰ãƒ¬ã‚¹ã¯ã‚¹ãƒ‘ムボットã‹ã‚‰ä¿è­·ã•れã¦ã„ã¾ã™ã€‚観覧ã™ã‚‹ã«ã¯JavaScriptを有効ã«ã—ã¦ä¸‹ã•ã„